What services do you offer?

Six core service areas: Brand Identity, Web Design, Graphic Design, Digital Marketing, Social Media, and Business Strategy. Within each of those, the specific work varies a lot depending on what you actually need. Brand Identity might mean a full brand system from scratch, or it might mean a single logo for a business that already has everything else figured out. The Services page has the full breakdown — but the fastest way to figure out what's right for your situation is the questionnaire

How do I get started?

Fill out the questionnaire on the Contact page. It takes about five minutes and covers the basics - what your business does, what you're trying to accomplish, and roughly where you are in the process. Once I've reviewed it, I'll reach out to schedule a consultation. That call is where we talk through what I'd actually recommend and why.

What makes Greymoor Interactive different from other agencies?

Most agencies are either design-focused or strategy-focused. I'm both — and that's not a marketing line, it's the thing that took me years to fully own. I started in code, built my design skills formally, spent time inside a corporate marketing department, and then built an agency on top of all of it. You work directly with me from day one. There's no account manager between us, no work being handed off to someone you've never talked to. What I recommend is what I'll build.

What industries do you work with?

I've worked in e-commerce, fitness and sports performance, restaurants and food service, photography, home care and repair, non-profits, and healthcare-adjacent professional services. Those are the industries where I have real, specific experience — not just general marketing knowledge. I've also done work in other categories outside of those. If your industry isn't listed, ask anyway.

Can you help with social media?

Yes. Social media is one of the six service areas. I can help with account setup and optimization, consultation on strategy, and ongoing management. What I won't do is treat social media as a standalone tactic disconnected from your broader brand. If your social media isn't working, that's usually a symptom of something further upstream — unclear brand voice, weak visual identity, no defined audience. I look at the whole picture.

What does pricing look like?

There's no published price list because the work varies too much from one client to the next. What I can tell you is that every engagement starts with a clear written recommendation and a budget estimate — so you know exactly what you're getting and what it costs before anything begins. I offer flexible payment plans, and you'll never be charged for services that aren't actually serving your goals. Cost shouldn't be the reason a good business doesn't get the support it needs.

How long until I see results?

Depends on the work. Web design and branding have more immediate impact — you'll see the change the day the site goes live or the brand rolls out. SEO and digital marketing take longer. A realistic SEO timeline is three to six months before meaningful ranking movement, and that assumes the technical foundation is solid and the strategy is right. I'll always give you honest timelines, not the shortest answer that gets you to sign off

Do you offer ongoing support after a project ends?

Yes. Some clients come to me for a single defined project and move on — that's completely fine. Others become long-term partners where I'm handling ongoing SEO, social media management, site maintenance, or strategy updates. The relationship is whatever makes sense for your business. There's no pressure to lock into ongoing services if you're not ready for that.

How do I contact you?

Email: letschat@greymoorinteractive.comPhone / Text (Oklahoma): (918) 281-9131Phone (Arizona): (623) 226-8481Or fill out the contact form — it's the most efficient route if you want to give me context before we talk.

Do you offer logo design without a full brand identity package?

In some cases, yes — but it depends on what you already have. If you have a solid brand foundation (clear positioning, defined voice, established palette) and genuinely only need a new logo, I can work within that context. If the logo is just the most visible symptom of a broader brand problem, I'll tell you that in the discovery call so you can make an informed decision about scope.

What file formats will I receive?

All final files are delivered in vector format (AI, EPS, SVG) for infinite scalability, plus PNG and JPG exports in multiple sizes for immediate use. You'll have files for print, for web, for dark backgrounds, and for light backgrounds — everything your brand needs across every application.

How long does a brand identity project take?

A full brand identity system typically takes four to eight weeks, depending on scope and how quickly we can move through feedback rounds. Larger projects — those with extensive guidelines, multiple brand marks, or a significant strategy component — may take longer. I'll always give you a realistic timeline before we start.

Can I use my new brand identity for trademark registration?

Yes — the logo files I deliver are appropriate for trademark registration. Greymoor Interactive can also assist with the trademark filing process as part of a business strategy engagement if needed.

What if I already have some brand elements I want to keep?

That's completely workable. Brand identity doesn't have to mean starting from zero. We can audit what you have, identify what's working and what isn't, and build a cohesive system around the elements worth keeping.

Do you build on platforms other than WordPress?

WordPress with Divi Builder is my primary platform — it's what I've built on for years and what I know inside and out. For most businesses, it's the right tool. If your specific situation calls for a different platform, I'll tell you that honestly in the discovery call. But in my experience, there is always a solution that integrates seamlessly into WordPress, which is why it is my primary platform.

Will I be able to update my own site after launch?

Yes. Every site I build includes training and documentation specific to your site — not a generic tutorial. You'll know how to update your pages, swap images, add blog posts, and handle the most common changes without needing to call me every time. I also offer retainer options for those who do not want to handle content updates.

What about ongoing maintenance?

I offer ongoing maintenance as a separate engagement for clients who don't want to manage updates, backups, and security monitoring themselves. This is completely optional — some clients handle it themselves, others prefer to hand it off. This can also include content and SEO if needed.

How long does a website project take?

A standard informational website typically takes six to ten weeks from discovery to launch. E-commerce builds take longer — usually ten to sixteen weeks, depending on product catalog size and complexity. Timelines are always established in the scope agreement before work begins.

Do you offer hosting?

Hosting is included in every site build — not an afterthought you have to figure out separately. Setup, domain connection, and SSL are all handled as part of the project. After launch, hosting is billed on a monthly or yearly basis, depending on your preference.

Do I need a full brand identity before you can do graphic design work?

No — but it helps. If you have a clear brand system (defined logo, palette, typography), I can work within it and produce assets that are consistent. If you don't, I'll design in a direction that makes sense for who you are — and we may identify that a more formal brand identity is a logical next step.

Can you design something for print that I'll send to a printer myself?

Yes. I'll deliver print-ready files in the correct format for your printer — CMYK color mode, proper bleed and trim marks, and correct resolution. If you're unsure what your printer requires, I can help you find out before the file is finalized.

Do you offer ongoing design retainers?

For clients who need regular graphic design work — social media graphics, email templates, campaign assets — an ongoing arrangement is often more efficient than project-by-project scoping. If that's what you need, we can structure it accordingly.

What if I need something designed that I don't see listed here?

Ask. The list of services covers common requests, but it's not exhaustive. If you need something designed, fill out the contact form and describe it — I'll tell you whether it's something I handle directly or whether I'd point you somewhere else.

How long does SEO take to show results?

Honest answer: three to six months before meaningful ranking movement in most markets, assuming a solid technical foundation and a consistent content and optimization strategy. Some markets move faster; highly competitive markets take longer. I'll always give you realistic expectations based on your specific situation — not the timeline that gets you to sign off fastest.

Yes — SEM is part of the digital marketing service area. I build and manage Google Ads campaigns as part of an integrated strategy. What I won't do is run ads in isolation from the broader strategy — paid traffic sent to a weak site or a misaligned offer is just expensive.

Do you offer one-time SEO work or only ongoing engagements?

Both. Some clients need a one-time SEO audit and implementation — a technical cleanup, keyword mapping, meta optimization, and schema markup. Others need ongoing optimization and content work. I'll recommend what actually makes sense for your situation.

What's the difference between digital marketing and social media marketing?

Social media is one channel within digital marketing — important for some businesses, less so for others, depending on where their audience actually is. Digital marketing as a full-service area includes SEO, paid search, email, content, and the strategy that ties it all together. Social media is scoped separately as its own service when that's what a business specifically needs.

Will you tell me if a channel isn't right for my business?

Yes. If paid search isn't appropriate for your business model right now, I'll tell you that instead of building a campaign. If your audience doesn't respond to email, we won't prioritize email. The strategy comes first — and honesty is part of the strategy.

Is business strategy a standalone service or does it lead into other work?

Both. Some clients come for a strategy session and leave with a clear plan they execute themselves — or take to another vendor. Others use business strategy as the discovery phase that informs the brand identity, website, or marketing work we do together. Either outcome is fine. I won't extend the engagement beyond what's useful.

What's included in a Google Business Profile setup?

Full profile build-out: business category selection, service listings, service area definition, hours, photos, business description optimized for search, Q&A setup, and initial review strategy. Plus guidance on what ongoing updates are worth making to maintain local search visibility.

Do you help with business names and trademarks?

Yes — naming research (availability, domain, trademark clearance), trademark registration filing assistance, and copyright guidance are all part of the business strategy service area. These are often the first decisions a new business makes, and they're worth getting right.

How long does a business strategy engagement take?

A standalone consultation session can be as short as a single call with a written summary delivered afterward. A full strategy engagement — market research, competitive analysis, goals planning — typically takes two to four weeks. Scope determines timeline.

Can strategy help me figure out if I should rebrand?

Yes — and it's often the right first step. A competitive analysis and brand audit will tell you whether your current positioning is serving you, where the gaps are, and whether a rebrand is the right answer or whether other changes would have more impact. It's a much better investment than committing to a rebrand and discovering mid-process that it wasn't actually the problem.

Is Unfinished Business really free?

Yes. No upsell at the end, no pitch, no paid tier. It's a work session, not a webinar.

What should I bring to a session?

Whatever you've been putting off. The more specific the task, the more you'll get out of it.

Yes. Virtual sessions are held on Discord. It's free to use and no prior experience is needed. Once you register, we'll send you an invite link and can help you get set up if you run into anything.

How do I get into a session?

Sessions are small by design — seven or eight people max. Fill out the interest form and we'll confirm your spot before the next session.

What's the connection to Greymoor Interactive?

Unfinished Business is organized by CT, founder of Greymoor Interactive. It's not a sales funnel. It's a community effort. If you ever want to talk about your business and what it might need, that conversation is available — but it's never the point of the session.

Are the in-person sessions different from virtual ones?

Same format, same group size, different setting. Quarterly sessions are held at public libraries in Tulsa and Phoenix.

Social Media Built Around a Strategy,
Not Just a Schedule.

Social media marketing and management for small businesses. Strategy, account setup, content planning, and ongoing management are built around what your audience actually responds to.

Posting consistently isn’t a social media strategy. Most businesses post to post. We build social presence around a defined purpose and a plan for what you want it actually to do. Knowing what to post, who you’re posting for, which platforms your audience actually uses, and what you want them to do next, that’s a strategy.

Most businesses approach social media the same way: start posting, try to stay consistent, burn out, go quiet, and start again. The content exists. The plan doesn’t. Social media works when it’s connected to something larger: a clear brand voice, a defined audience, and a goal beyond ‘more followers.’

I help businesses build social presence with a purpose: what you’re trying to communicate, who you’re trying to reach, which platforms are actually worth your time, and what success looks like six months from now.

Start the Questionnaire

What Social Media Marketing and
Management Actually Means Here

Social media at Greymoor Interactive is structured around what your business actually needs from account setup and strategy through to ongoing management. Not every business needs every piece. There’s a version of social media management that’s just filling a calendar. Post three times a week, use the right hashtags, and respond to comments. That’s activity. It’s not a strategy.

Social media is most effective when it’s intentional, when every post connects back to something you’re trying to build, whether that’s brand awareness, lead generation, community, or sales. At Greymoor, we start with what you want social media to do for your business and work backwards from there. The content, the platforms, the frequency, all of it follows the purpose.

What Social Media Includes



Social Media Strategy

An honest assessment of where you are, what’s working, and what your social presence should actually be doing. From there, I build a strategy platform selection, audience definition, content anchors, posting patterns, and measurable goals so execution has a purpose behind it instead of just a calendar to fill.



Setup & Optimization

New account creation or existing account cleanup profiles, bios, links, branding, and settings are configured to actually perform. The details that determine whether your profile looks legitimate and shows up in search don’t fix themselves. Doing it right from the start means not having to redo it later.



Content Planning & Strategy

A defined content plan built around your audience and your goals, platforms, themes, formats, voice, and frequency. Every piece of content has a reason behind it: what it’s doing for your brand, when it goes out, and why it belongs in the mix. Not a generic template with your logo dropped in.



Social Media Management

Content creation, scheduling, posting, and community engagement for clients who want the day-to-day handled. Monthly reporting on what’s working and what we’re adjusting so the strategy stays current instead of running on autopilot.



Social Media Consultation

For businesses that want to manage their own social presence but need a strategic foundation and direction. I build the strategy, you execute it — with a clear framework and ongoing access to guidance as questions come up.



Platform-Specific Strategy

Different platforms serve different purposes. Instagram, LinkedIn, Pinterest, Facebook, and YouTube all have distinct audiences and content norms. I build strategies for the platforms where your audience actually is, not all of them.

Social media with a strategy behind it. Account setup, optimization, and ongoing management built around what your audience actually responds to, not just consistent posting.

Start the Questionnaire

This Is for You If Social Media Feels
Like a Chore With No Clear Return.

"

Social media work fits businesses at different stages. Some are starting from zero and want to build a presence correctly from the start. Others have been posting for years and can’t point to a single business outcome they can attribute to it. Both are valid starting points.

It makes the most sense if you don’t have the time, bandwidth, or expertise to do it well internally, or if you’ve been doing it and it isn’t working, and you want to know why.

It’s not the right fit if you want someone to post content you’ve already created without any strategy behind it. Execution without direction isn’t a service we offer.

How to Know if Social Media is Right for You?

You have social media accounts, but they’ve been dormant for months because you don’t know what to post or when to post
You’re posting consistently, but it’s not translating into followers, engagement, or business
Your profiles were set up quickly and don’t reflect the current state of your brand
You want to manage your own social media but need a strategy and content framework to work from
You’re launching a new brand and want to start with a real social presence from day one
You’re spending time on platforms your audience doesn’t actually use

Get A custom quote

How Social Media Engagement Works.



1. Questionnaire

Every engagement starts with a written questionnaire. It’s not busywork; it’s the information that lets me show up to our first conversation with something useful to say. It covers your business, your audience, your competition, and your vision. This is how I build context before we talk, so our first conversation is strategic, not introductory.

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4. Strategy Development

We review your current presence, align on goals, and build the content approach that makes sense for your brand and your audience platform selection, audience personas, content anchors, voice guidelines, and realistic posting patterns. Written clearly enough that you can execute it yourself or hand it off without explaining everything twice.



2. Discovery Call

Once I’ve reviewed your questionnaire and website, we’ll schedule a video call or an in-person if we are local. We discuss your goals and needs, what is immediate and necessary to start, and what you like. What you don’t like, what can wait, as well as any wants or wish list items you want in the future. We discuss scope, timeline, and budget before anything begins.

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5. Account Setup & Optimization

Accounts created if needed, profiles optimized for discoverability and brand consistency. Every field, every visual, every link set up with intent, not filled in to get past the setup screen.

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7. Optional Ongoing Management & Reporting

Content is created, reviewed, and approved before it’s scheduled. You stay in the loop at whatever level makes sense, full approval on every post or a monthly check-in, depending on how involved you want to be. Monthly reporting covers what’s performing and what we’re adjusting, so the strategy evolves on data instead of assumptions.

i

3. Audit & Research

If you have existing accounts, I audit what’s there — what’s working, what isn’t, how your profiles compare to competitors, and where the gaps are. If you’re starting fresh, I will research your audience and identify the right platforms before we build anything. I will also review your competitors to see where we can make your accounts stand out and fill the gap.



6. Launch & Handoff

Either I manage ongoing execution (content creation, scheduling, reporting) or I hand off a clear framework for you to run yourself. The right choice depends on your capacity.
and budget.

REAL-WORLD CONTEXT

Wright Sports Performance needed a social media presence that would reach the specific audience a fastpitch pitching coach serves: athletes, parents, and the competitive softball community in the Phoenix metro. Platform selection matters here: the audience is on Instagram and Facebook, not LinkedIn. Greymoor built a social strategy and anchored it to where that community actually lives online.

Ready to make your social presence intentional?

Start Questionnaire

The cost of Social Media

Photo by Paulina Chmolowska on Unsplash. The photo is of a blurred computer with the keyboard in focus on a white table. There is also a phone, coffee pot, coffee mug, magazines, and phone in the picture as well.

Social media management is priced as a monthly retainer based on platforms, posting frequency, and whether content creation is included. Standalone consultation and setup engagements are priced separately. Clear scope before any commitment. No long-term contracts
required to start.

Common questions about social media services at Greymoor Interactive.

Which social platforms do you work with?

Instagram, LinkedIn, Facebook, Pinterest, and YouTube are the platforms where most of Greymoor’s clients’ audiences actually are. If your business has a specific platform need that isn’t listed, ask about it. I’ll tell you honestly whether it’s in my wheelhouse.

Do you create the content or does my team?

Depends on the engagement. For full social media management clients, I handle content creation, graphics, captions, scheduling, and monitoring. For consultation clients, I build the strategy and framework, and your team creates the content within it. We scope this based on your capacity and budget during the strategy development session.

How do you measure social media success?

Not just follower count, that’s a vanity metric. I track engagement rate, reach, profile traffic, link clicks, and (where attributable) lead or conversion activity that originates from social. Monthly reports include what’s performing, what’s not, and what we’re adjusting.

Do I need a big following to see results from social media?

No. Engagement quality matters more than audience size, especially for service businesses. A small, highly engaged following of the right people is more valuable than a large one full of people who don’t buy. Growing correctly is more important than growing fast.

hat if I want to start with consultation and move to full management later?

That’s a completely reasonable path. Start with strategy and a consultation framework, build comfort with executing it, and scale to management when the timing and budget make sense. I work with clients at every point on that spectrum.

Ready to Build a Social Media Presence That’s Actually Doing Something for Your Business?

Fill out the questionnaire and tell me about
your business. I’ll review it and reach out to
schedule a conversation about whether a brand identity
engagement is the right next step
and what that would actually look like for you.

GREYMOOR INTERACTIVE

Let's Find Out If We're a Fit.

Not a sales form. Just the questions that help me show up to our first conversation with something useful to say.

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